Customer Segmentation | Smart Customer Targeting | Kardly

Customer Segmentation | Smart Customer Targeting | Kardly

Automatically group customers based on their behavior and engagement. Send targeted messages to specific segments to boost retention and drive more visits.

2 min readBy Kardly Team
customer-engagement

Customer Segmentation

Automatically group customers based on their behavior and engagement. Send targeted messages to specific segments to boost retention and drive more visits.

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Key Features

Automatic Grouping

Customers are automatically categorized based on their activity: New, Inactive, Frequent Visitors, Ready to Redeem, and more.

  • Automation
  • Intelligent

Targeted Messaging

Send push notifications and messages to specific customer segments to increase engagement.

  • Messaging
  • Targeting

Behavioral Insights

Understand your customer base with clear segment analytics and engagement metrics.

  • Analytics
  • Insights

See It in Action

Coffee Shop

Food & Beverage

CHALLENGE: Noticed customers were adding loyalty cards but never returning for a second visit.

SOLUTION: Used segmentation to identify ‘Never Scanned’ customers and sent them a welcome offer via push notification.

RESULT: 30% of inactive customers returned within a week, increasing overall retention.

Hair Salon

Beauty

CHALLENGE: Wanted to re-engage customers who hadn’t visited in over 30 days.

SOLUTION: Targeted the ‘Inactive 30+ days’ segment with a special comeback discount via automated messaging.

RESULT: 25% of inactive customers booked appointments within 2 weeks.

Clothing Store

Retail

CHALLENGE: Wanted to reward their most loyal customers with exclusive early access to sales.

SOLUTION: Created a ‘VIP Customers’ segment based on visit frequency and sent them exclusive pre-sale notifications.

RESULT: VIP segment showed 40% higher purchase rates and increased average order value by 35%.

Start Targeting Your Customers Better

Use automatic customer segmentation to send the right message to the right customers at the right time.

No setup fees • 30-day free trial • Cancel anytime


Related Solutions:

#segmentation#targeting#customer-analytics#personalization
Customer Segmentation | Smart Customer Targeting | Kardly - Kardly