Customer Engagement Tools
“My customers forget about me.”
Turn one-time visitors into loyal customers with targeted messages sent directly to their mobile wallet. No app required.
The Challenge
Customers visit once and never return. You have no way to reach them between visits or remind them about your business.
- Customers forget about your business after their first visit
- No way to communicate with customers between visits
- Can’t notify customers when they’re nearby
- One-time visitors never become repeat customers
- Difficult to promote special offers and events
Direct Communication
Kardly sends notifications directly to customers’ mobile wallets - reaching everyone who has your loyalty card instantly.
- Direct access to customers’ mobile wallets
- Instant notifications to all card holders
- Location-based alerts when customers are nearby
- Broadcast promotions and special offers
- Higher customer return rates and engagement
How Customer Engagement Works
Simple, direct messaging that reaches all your customers instantly through their mobile wallets.
1. Customers Add Your Card
When customers add your loyalty card to their wallet, they automatically opt-in to receive notifications.
2. Send Messages
Create and send promotional messages to all card holders, or set up location alerts for nearby customers.
3. Instant Delivery
Messages appear directly on customers’ lock screens. No app required - it’s built into their wallet.
Powerful Engagement Tools
Direct Notifications
Send promotional messages directly to all customers’ mobile wallets. Perfect for flash sales, special events, and announcements.
- Instant Delivery
- All Customers
- High Open Rates
- Mobile Wallet
Location Alerts
Automatically notify customers when they’re near your business. Bring them back with perfectly timed offers.
- Geo-fencing
- Proximity Marketing
- Automatic Triggers
- Location-Based
Real Results from Engaged Customers
Local Restaurant
Food & Beverage
CHALLENGE: Customers would visit once for a special occasion but never return. No way to remind them about new menu items or weekly specials.
SOLUTION: Set up location alerts to notify customers when they’re nearby, plus broadcast messages about daily specials and new menu items.
RESULT: Increased repeat visits by 25% and brought back customers with promotional broadcasts.
Spa & Wellness
Health & Beauty
CHALLENGE: Clients would book treatments but forget to rebook for follow-up services. Missed opportunities for repeat business.
SOLUTION: Location alerts when clients are nearby, plus broadcast messages about seasonal promotions and new services.
RESULT: Improved rebooking rate by 30% and increased awareness of new services through regular updates.
Fashion Boutique
Retail
CHALLENGE: Customers would browse but not buy, and seasonal shoppers wouldn’t return until the next year. Low customer engagement.
SOLUTION: Broadcast notifications for flash sales and new arrivals, plus location alerts for nearby customers.
RESULT: Increased store visits by 20% and improved sales through timely promotional messages.
Ways to Reach Your Customers
Simple, effective communication that reaches all your customers instantly through their mobile wallets.
📢 Promotional Broadcasts
Send messages about sales, events, and special offers to all customers who have your loyalty card.
TIMING: Anytime you want to communicate
EXAMPLES:
- “Flash sale: 50% off for the next 2 hours”
- “New menu items available this week”
- “Weekend special: Buy one, get one free”
📍 Location-Based Alerts
Automatically notify customers when they’re nearby your business to drive foot traffic.
TIMING: When customers are within your set radius
EXAMPLES:
- “You’re nearby! Stop in for our happy hour special”
- “Limited time: 15% off while you’re in the area”
- “Fresh coffee waiting around the corner”
📅 Event Announcements
Keep customers informed about special events, new products, or important business updates.
TIMING: When you have news to share
EXAMPLES:
- “Grand reopening celebration this Friday”
- “Meet the chef event this Saturday”
- “New spring collection has arrived”
🎃 Seasonal Campaigns
Send holiday promotions and seasonal offers to bring customers back during key shopping periods.
TIMING: Scheduled for holidays and seasons
EXAMPLES:
- “Halloween special menu available now”
- “Valentine’s Day couples discount”
- “Back-to-school promotion for students”
Effective Messaging That Works
Our engagement tools follow proven best practices for customer communication.
Right Time, Right Message
Send messages when customers are most likely to respond - during business hours or when they’re nearby your location.
💡 RESULT: Higher response rates and customer engagement
Clear Value Proposition
Every message offers clear value - savings, exclusive access, or useful information about your business.
💡 RESULT: Customers appreciate and act on your messages
Respect Customer Preferences
Customers control their notification settings. Easy opt-out prevents spam and maintains positive relationships.
💡 RESULT: Maintains trust and brand reputation
Consistent Communication
Regular updates keep your business top-of-mind without overwhelming customers with too many messages.
💡 RESULT: Sustained customer awareness and engagement
Start Communicating with Customers Today
Set up messaging in minutes. No technical skills required.
- Set up your loyalty cards (if you haven’t already)
- Write your first promotional message
- Send to all customers or set up location alerts
- Monitor customer response and engagement
- Plan your next promotional campaign
Complete Customer Experience
Combine customer engagement with these tools for maximum business impact.
- Digital Loyalty Cards - Start with loyalty cards to capture customers, then engage them with smart messaging. Learn more →
- Analytics & Insights - Track engagement performance and see which messages drive the most customer visits. Coming soon
Ready to Start Engaging Your Customers?
Turn one-time visitors into loyal customers with smart, targeted messaging that works.
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