Remote Rewards for Modern Businesses
“Can I reward customers if they order online?”
Use your Kardly dashboard to find customers and reward them remotely. Add stamps, redeem rewards, or manage points - all synced instantly with their mobile wallet.
The Problem
Your customer orders online, calls for delivery, or picks up outside. You can’t use your scanner app, but they deserve loyalty rewards for their business.
- Can’t reward online or phone orders
- Delivery customers miss out on loyalty benefits
- Curbside pickup doesn’t earn rewards
- Staff can’t access scanner during remote work
- Need to manually track offline transactions
Our Solution
Our web dashboard lets you search customers by phone, email, or name and reward them instantly. Their digital cards update in real-time.
- Reward any transaction type
- Search customers instantly by phone or email
- Real-time sync with digital wallets
- Works from any computer or mobile browser
- Complete transaction history tracking
How Remote Rewards Work
Simple, powerful, and works with any device with internet access.
1. Access Dashboard
Login to your Kardly dashboard from any computer, tablet, or phone browser.
2. Find Customer
Search by phone number, email, or name to quickly locate the customer’s loyalty card.
3. Add Rewards
Click to add stamps, points, or redeem rewards. Add notes if needed for context.
4. Instant Sync
Customer’s mobile wallet updates immediately. They see their progress right away.
Remote Rewards Features
Everything you need to manage customer rewards from anywhere, anytime.
🔍 Customer Search & Find
Quickly find customers by phone number, email, or name. See their full loyalty history and current progress.
- Search by phone, email, or name
- View complete loyalty history
- See current stamp/point balance
⚡ One-Click Rewards
Add stamps, points, or redeem rewards with a single click. Customer’s mobile wallet updates instantly.
- Instant stamp/point addition
- Quick reward redemption
- Real-time wallet sync
📝 Transaction Notes
Add notes to each transaction for better tracking. Perfect for online orders, deliveries, or special circumstances.
- Track transaction context
- Staff communication
- Audit trail for rewards
📱 Mobile-Friendly Dashboard
Full functionality on mobile browsers. Manage rewards from your phone when you’re away from the counter.
- Mobile-responsive design
- Touch-friendly interface
- Works on any device
Perfect for Modern Business Scenarios
Remote rewards adapts to how modern businesses actually operate.
🛒 Online Orders
Customer orders online for pickup or delivery
Search customer by phone/email and add stamps for their order. They see progress when they check their wallet.
📞 Phone Orders
Customer calls to place an order
While taking their order, search and reward them in real-time. Customer loyalty handled seamlessly.
🚚 Delivery Service
Customer orders through delivery apps
After fulfilling the order, find the customer and add rewards. Works with any delivery platform.
🚗 Curbside Pickup
Customer picks up outside without coming in
Staff can reward customers from inside while customer waits outside. No contact needed.
🏠 Remote Work
Staff working from home handling online orders
Access the dashboard to manage customer rewards from anywhere with an internet connection.
Works With All Your Business Tools
Remote rewards integrates seamlessly with your existing workflow and tools.
🖥️ Manual Dashboard Access
Direct access through your browser. Perfect for occasional use or specific situations.
- Instant access from any browser
- No additional setup required
- Works on all devices
🔗 API Integration
Coming soon: Direct integration with your POS, e-commerce platform, or ordering system.
- Automatic reward processing
- Real-time order sync
- Custom workflow integration
Remote Rewards FAQ
Do customers need to do anything special for remote rewards?
No! Remote rewards work with the same digital loyalty cards customers already have. They just see their rewards update automatically in their mobile wallet.
Can I use remote rewards and the scanner app together?
Absolutely! Many businesses use the scanner app for in-store visits and remote rewards for online orders, delivery, and special situations. Both sync to the same customer cards.
How do I find customers who don’t have accounts yet?
Remote rewards work only with customers who have already installed your loyalty card. For new customers, you’ll need to create their card first or have them scan your QR code.
Is there a limit to how many remote rewards I can give?
No limits! Reward as many customers as you need, whenever you need. Your only limit is your overall customer count on your plan.
What if I make a mistake with remote rewards?
You can adjust customer progress manually through the dashboard. All transactions are logged so you can see exactly what happened and when.
Ready to Reward Customers from Anywhere?
Start rewarding online orders, delivery customers, and any situation where the scanner app isn’t available. Your customers will love the seamless experience.
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